Proud to share LSEG in the India is Great Place to Work certified (Jun ’25 – Jun ’26).

Learn more about life and purpose of our company directly from India colleagues’ video: Bengaluru, India | Where We Work | LSEG

Project Summary and Position Overview

Environment, Social and Corporate Governance team (ESG) provides financial and extra-financial information within Content Operations & Managed Services, which is meaningful for understanding the long-term performance and risk profile of major corporations.

A Content Analyst - Japanese Language must research on the documents relating to the company and collect the Environmental and Climate related data from the sourced documents. They should also handle Queries pertaining to team and provide expert advice on specific content knowledge relating to quality concepts and techniques to drive improvement activities within the content collection team and quality & service groups. Their responsibility also includes to deliver on all tasks as per the Project plans set for the team. Also must have hands on experience with Helix Database and handle Helix Content and Client queries independently.

Essential Day-to-Day Responsibilities:

To be accountable for database administration and sourcing of contributed data.
To be up to date with the latest regulations policies and other significant developments pertaining to different markets which would impact data collection.
To assist in projects with emphasis on data content.
To review the work of the analyst/data provider.
Take ownership for data quality, accuracy, timeliness and completeness within the team.
To tackle the responsibility of resolving client queries in a timely manner, with very high standards of quality of response and customer happiness. Should take right decisions quickly and independently.
To mentor analysts on data collection policies and procedures.
To continuously find ways to improve quality and reduce number of service requests from clients and to help meet Service targets.
To continuously suggest improvement ideas on collection tools, internal processes and should suggest permanent fixes as well as ongoing actions for preventing client queries.
To carry out special projects or tasks related to the ESG data set as per the strategic plans.
To collaborate with all distributed team and the data provider to deliver high quality data to our clients.
Cultivate a learning and positive work environment.

Desired Skills

Flexible and able to work under stress while balancing multiple tasks
Should be proficient in Japanese language & also should have completed N2 certification.
A phenomenal teammate who will work with team members in order to get the job done
Customer focused
Able to adapt to changing needs and requirements
Ability to work with different personalities and groups
Deliver on time
Passionate about problem solving
Attention to detail

Career Stage:

Associate

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.