Senior Cloud Reliability Engineer

Role Profile

In this role, you'll be joining Reliability Engineering & Enablement (REE), within Corporate Engineering (CE) as a Cloud Reliability Engineer

REE do this by:

Ensuring all central requirements and changes are supported via aligned REE squads. Using our REE squads, the team will either directly implement the technical change required or lead CE coordinated efforts where there are multiple capability dependencies.

Ensuring correct tooling standards are being followed as well as automation of operational tasks.

Supporting CE Compliance, Security Controls and Risk Management.

Ensuring an acceptable level of IT operations performance and error risk in line with service level agreements (SLAs)

Continuously review operating metrics and data to find opportunities to improve.

Job Description Summary

Coordinates activities within the team and applies knowledge of the technology domain to support with the development of technology products.

Role Responsibilities & Key Accountabilities:

Implements, tunes, and conducts ongoing administration of application, data and infrastructures layers including proposing application systems changes, better uses and improvements.

Improves the whole lifecycle of services from inception and design, through deployment, operation, and refinement.

Provides support services before they launch through activities such as system design consulting, capacity planning, and launch reviews.

Leads availability, performance monitoring, and capacity planning of critical services, on building automation to prevent problem recurrence, and on building automated responses for non-exceptional service conditions.

Maintains services once they are live by measuring and monitoring availability, latency, and overall system health.

Handles sustainable incident response.

Scales systems sustainably through mechanisms like automation, evolving evolve systems by advocating for changes that improve reliability and velocity.

Proactively continues to build and apply relevant domain knowledge that may relate to workflows, data pipelines, business policies, configurations and constraints

Supports essential processes while ensuring high quality standards are met

Tech Profile/Essential Skills

Hands on AWS and Azure Platforms
Knowledge in scripting language Python (preferable)

Knowledge about REST API is desirable.

System Engineer – Red hat/Windows

Working knowledge on DevSecOps and SRE practices

Working knowledge of CI/CD Pipeline

Preferred Skills and Experience

Hands-On experience of working 7+ Years on Windows/ Linux Servers. Cloud services (AWS).

4 Years of experience on supporting Applications hosted on Cloud Platforms.

Handling incidents, change requests, service requests and driving TRC (Technical Recovery Call).

Strong problem-solving skills on these platforms

Minimum knowledge and understanding of financial markets are desirable.

Able to work autonomously and in a team.

Effective communication in English with all levels of staff, both orally and written.

Able to handle own work and multitask to meet targets without losing sight of priorities under minimum supervision.

Highly motivated, self-directed individual with a positive & pro-active demeanour to work.

Customer and service focused, with determination to meet their needs and expectations.

Be driven and committed to the goals and objectives of the team and organization.

Ability to provide Production support 24/7 with rotational shifts pattern.

Point of escalation in event of a major incident

ITIL Process Knowledge.

Education and Professional Skills

Professional qualification or equivalent.

BS/MS degree in Computer Science, Software Engineering or STEM degree (Desirable)

Solid English reading/writing capability required.

Strong communication & articulation skills.

Curious about new technologies and tools, creative thinking and initiative taking.

Deep technical understanding of development and systems / platform engineering.

Strategic ability to define technical direction in the portfolio of products including technical strategies and plans and execution plans.

Excellent interpersonal skills

Detailed Responsibilities

Work closely with senior and junior engineers in REE Team and coordinate the efforts with lead and manager of the team.

Must interact with global teams in time zones spanning UK, US, APAC areas.

Engage in and improve the whole lifecycle of services—from inception and design, through to deployment, operation, and refinement.

Support services before they launch through activities such as system design consulting, developing software platforms and frameworks, capacity management and launch reviews.

Maintain services once they are live by measuring and monitoring availability, latency, and overall system health.

Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity.

Collaborate with Security and Infrastructure teams to ensure the patching are up to date.

Co-ordinate and work with DevOps / SRE Capability team to perform the Disaster recovery for the applications.

Participate in Project related activities to meet operational needs.

To ensure knowledge Articles of all supported systems are created and continually updated.

To provide a high level of customer service, whilst working under pressure.

To follow and adhere to established standard ITSM processes.

Proud to share LSEG in the India is Great Place to Work certified (Jun ’25 – Jun ’26).

Learn more about life and purpose of our company directly from India colleagues’ video: Bengaluru, India | Where We Work | LSEG

Career Stage:

Senior Associate

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.

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