Entity Content maintains a central database that connects and unlocks the true value of our content across our products and internal services. We are the starting point for all organization information. The data we provide helps our customers run their business successfully and in accordance with the law and regulations of the markets they operate in. We provide Entity data and Qualified financial content as services to the Industry.

Roles & Responsibilities

Lead and develop a team of Analysts in a hybrid working environment, fostering collaboration
Allocate and review work, providing timely feedback to support high-quality outcomes and strong performance
Establish team capability by identifying skill gaps and supporting learning through coaching, mentoring, and targeted training
Set clear, achievable performance goals that align with customer expectations and quality standards
Provide team-level leadership and Content Set expertise to ensure data quality, accuracy, and timeliness
Ensure customer queries and issues are resolved effectively, consistently, and in line with established policies
Facilitate regular performance and development discussions to support growth and career progression
Create a positive and engaging team environment that encourages adaptability in a changing business landscape
Oversee day-to-day operations, including workforce planning, hiring, onboarding, and ongoing development
Collaborate across teams to facilitate cross-functional initiatives

Skills & Experience

Strong communication and collaboration skills, with the ability to work effectively across complimentary e teams and customers
Understanding of emerging technologies, including Artificial Intelligence and Machine Learning, with experience using tools such as Copilot or ChatGPT
Relevant experience in content, data, or operations-focused roles, with a focus on quality and accuracy
Tried ability to support team development, encourage innovation, and supply to continuous improvement
Strong analytical and problem-solving skills, with the ability to interpret large datasets, identify patterns, and make informed decisions
Ability to lead multiple priorities and deliver outcomes in a dynamic, evolving environment
Adaptable and responsive to changing business needs, with willingness to work flexible schedules in a hybrid model

Career Stage:

Senior Associate

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.