Intuit’s Platform Development Xceleration (PDX) group is seeking a Senior Technical Program Manager to join our Identity organization, specifically focused on the Authorization Domain. Our Identity Platform is the primary gateway for millions of customers across TurboTax, QuickBooks, and Mailchimp. As a durable strategic lever, this platform ensures that personalized experiences are delivered with world-class security and compliance.

In the Authorization domain, you will lead programs that define how users and entities access resources across our ecosystem. We are moving from product-specific access models toward a unified, enterprise-grade authorization system. We need a results-oriented and empathetic technical leader who can navigate complex system architectures and drive technical excellence in a fast-paced, matrixed environment.

Responsibilities

Boundaryless Leadership: Foster a culture of 'Winning Together' by unblocking teams, managing conflicts with empathy, and influencing stakeholders across the company to achieve collective outcomes.
Drive Technical Excellence: Own and drive critical technical programs within the Authorization domain. This includes managing complex microservice architectures and navigating intricate internal and external system dependencies to ensure secure, performant, and reliable access control.
Enterprise Architecture Alignment: Partner with Architects to ensure authorization patterns are scalable and consistent across the entire Intuit ecosystem. You will ensure that domain-specific solutions align with our broader enterprise technology standards.
Program Operating Rhythm: Develop and manage program structures and operating mechanisms that align cross-functional engineering and product teams across multiple geographies.
Strategic Alignment: Partner with Product and Engineering leaders to create technical roadmaps. You will steer the transition from manual, high-touch access management toward automated, self-service, and granular resource-level controls.
Decision Clarity: Utilize DACE/DACI frameworks to clarify decision-making roles, ensuring the team moves with velocity and handles dependencies effectively.
Stakeholder Communication: Provide articulate, concise, and unambiguous program updates to senior leadership. Identify risks early and drive them to closure before they impact delivery.
AI-Driven Operations: Proactively integrate AI agents and GenAI tools into our program management workflows to increase team velocity, automate reporting, and improve operational efficiency.
Operational Rigor: Use Intuit’s Program Management Playbook to guide execution through all phases—from planning and development to production readiness and launch.

Qualifications

Experience: 5+ years of experience in technical program management, specifically within platform organizations or high-scale software development environments.
Education: BA/BS in Computer Science, Information Systems, or an equivalent technical degree.
Technical Depth: Strong understanding of the Software Development Life Cycle (SDLC), microservices architecture, and modern platform design. Experience with authorization protocols (OAuth2, OPA, ReBAC/ABAC) or identity governance is required.
Enterprise Architecture Fluency: Ability to think 'big picture' and understand how highly-available platform services integrate across a complex enterprise landscape.
AI Proficiency: Demonstrated ability to use AI tools (LLMs, agents, or automation frameworks) to streamline technical delivery and project management.
Leadership Style: Proven ability to lead through influence rather than authority. You are a self-starter who values 'Leadership as a Coach' and supports the growth of those around you.
Communication: Excellent articulate and warm communication skills. You can simplify complex technical problems into actionable insights for both engineers and executives.
Problem Solving: Demonstrated ability to establish order in ambiguous situations and use rapid experimentation to learn fast and pivot when necessary.
Analytical Skills: Strong data-driven mindset with the ability to track and report on program health, development velocity, and customer impact metrics.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: