Job Summary

We are seeking a highly motivated and experienced Site Reliability Engineer (SRE) with 5 to 12 years of experience to manage, scale, and ensure the high availability of our core infrastructure. This role is open to experts specialized in either Microsoft Azure or AWS. You will be responsible for deep-level cloud architecture, automation, and complex networking to support a high-volume, mission-critical environment where downtime is not an option.

Key Responsibilities

Cloud & Infrastructure Management

Cloud Operations: Configure, maintain, and manage Ubuntu/Linux Virtual Machines in your primary cloud environment (Azure or AWS).
Managed Services: Design and manage cloud-native components for log storage, database management, and alerting (e.g., Azure Storage/ADX or AWS S3/CloudWatch).

Networking & Connectivity

Complex Networking: Configure and maintain critical network components, including Firewalls, Route Tables, and Virtual Gateways (VPC/VNet).
Hybrid Links: Establish and manage high-speed connectivity via Express Route (Azure) or Direct Connect (AWS) along with IPsec VPNs for external environments.
Troubleshooting: Resolve complex routing issues and manage network migrations with zero-to-minimal downtime.

Automation & Infrastructure as Code (IaC)

Everything as Code: Drive automation for all BAU (Business As Usual) tasks using Terraform, writing new code for all infrastructure components.
Config Management: Use Saltstack or Ansible for automated deployment and configuration of services on VMs.
Tooling: Develop custom scripts or services in Python, Go, or Java to eliminate manual toil.

Database & Data Management

High Availability: Set up and manage HA services like MySQL and Aerospike.
Global Replication: Implement database replication across regions, manage migrations, and ensure data synchronization during network partitions.
Data Protection: Handle robust backup strategies for databases, logs, and system configurations.

Monitoring & Observability

Modern Stack: Implement and manage monitoring systems like Prometheus, Victoria Metrics, or Riemann.
Logging & Viz: Proficiency with Loki for centralized logging and Grafana for building mission-critical dashboards and alerting.

Required Technical Expertise

Cloud Platform (Azure OR AWS)

Core Services: Deep hands-on experience with either Azure (VMs, Storage Accounts, CosmosDB, ADX) or AWS (EC2, S3, RDS).
Security: Integrate platform and VM-level services with the SOC; collaborate with Infosec to fix vulnerabilities.

Operating Systems & Middleware

OS: Expert proficiency in Linux (Ubuntu) for system administration and kernel-level performance troubleshooting.
Web/Proxy: Expert management of Nginx and HAProxy (proxy management, endpoint addition, and complex rewrite rules).
Messaging: Experience with RabbitMQ (RMQ) and containerization using Docker.

Networking Protocols

Deep Knowledge: Mastery of DNS, BGP routing, and private connectivity troubleshooting.

Essential Soft Skills & Qualifications

Experience: 5 to 12 years in an SRE or high-level DevOps role.
Ownership: A proactive approach to identifying and solving infrastructure challenges before they impact users.
Incident Management: Ability to lead incident response, create Root Cause Analysis (RCA) documents, and manage post-mortems.
SRE Principles: Experience defining SLOs/SLIs and a commitment to Toil Reduction through automation.

Cost Optimization: Proven ability to identify and implement cloud resource optimization to save costs.