Role Overview

As a leader within the merchant lending team at PhonePe, the incumbent will be involved in driving both business growth and supply through new partnerships. This role requires a blend of strategic vision, commercial acumen, and deep operational rigour to solve complex problem statements in the fintech lending space

Core Functional Charters

Partnership Lifecycle Ownership: End-to-end accountability for identifying, onboarding, and scaling/managing partnerships with Banks and NBFCs.
Operational Excellence: Achieving a gold standard in strategic planning, execution, governance, and business reporting.

Key Responsibilities & Competencies

Strategic Vision: Define functional vision and goals for short-term cycles in consultation with leadership, ensuring tight alignment with overall organizational objectives.
New Lender onboarding: Drive onboarding of new lending partners in alignment with business objectives
Managing existing lender partnerships - Drive excellence in management of existing lender partnerships across strategic, operational, commercial, governance, compliance and other related matters.
Business Outcomes: Maintain and exceed business and numerical targets by developing industry-leading frameworks for data-driven decision-making and execution.
Product & Roadmap Alignment: Undertake active discussions with Product Leaders to understand the long-term roadmap and plan execution strategies in sync with product releases.
Systems & Information Architecture: Enable the team by enhancing information architecture and support systems to streamline data flow and operational efficiency.
Governance & Risk: Set up a robust governance structure to proactively identify and mitigate issues within the design or execution of business processes.
Regulatory Readiness: Proactively study and prepare the category for regulatory changes and significant industry developments to ensure business continuity and compliance.
Change Management: Drive complex, large-scale changes to systems and processes for sustained long-term impact on the business.
Stakeholder Management: Serve as the 'Voice of the Function' during periodic update discussions and strategic reviews across the organization.
Cross-Functional Problem Solving: Act as a bridge between departments to solve complex cross-functional challenges that impede category growth.
People & Org Development: Take an active role in defining the right organizational structure and work with leadership to coach and develop team members for specialized roles.
Continuously keeping a pulse of the industry and moving trends and capitalize on opportunities for business growth

Ideal Candidate for this role

MBA or equivalent from a Tier-1 institute with 7+ years of experience in Category Management, Fintech, or Lending.
Proven track record of managing high-volume business outcomes in a fast-paced environment.
Thrives at building relationships, influencing cross-functional teams and leadership teams on strategic execution of key projects.
Exceptional influencing and communication skills to manage CXO-level relationships at large financial institutions.
"First Principles" thinker with the ability to build complex decision-making frameworks