Description

Role Overview

We are looking for a dynamic and results-driven Program/Project Manager to lead and execute site-wide initiatives. The ideal candidate will bring strong ownership, structured thinking, and the ability to drive programs end-to-end while collaborating with multiple stakeholders.

Objectives of this role

Lead and deliver site-wide programs and strategic initiatives from inception to completion
Drive end-to-end program execution, including planning, tracking, risk mitigation, and delivery
Collaborate with cross-functional stakeholders to ensure alignment and timely outcomes
Prioritize competing demands and manage multiple projects simultaneously
Make independent, data-driven decisions in a fast-paced environment
Manage and coordinate with third-party vendors, ensuring quality and timely delivery
Oversee budget planning and allocation, ensuring optimal utilisation of resources
Track and report program performance using relevant metrics and dashboards
Create and deliver high-impact presentations for leadership reviews and updates

Responsibilities

Operational Program Management

Will be a part of Site Program Management team which is a part of the CEO’s office
Person will report into South Asia Strategy & Operations Lead, overall folding to South Asia CEO
Must have people/stakeholder management and an understanding of Employee Forums, R&R , formulating policies etc
Work closely with project sponsor, cross-functional teams, and assigned project teams to develop the scope, deliverables, required resources, work plan, budget, and timing for new initiatives

Stakeholder & Cross-functional Collaboration

Quickly develop and maintain relationships within the organization and/or with external partners.
Support leadership in operational decision-making through data-driven insights and reporting.
Excellent communication skills with ability to communicate across all organizational levels
Analyze, evaluate, and overcome program risks, and produce program reports for managers and stakeholders
Ability to think top-down yet stay connected to details.
Work collaboratively and operate at all levels with global, cross-functional teams.

Vendor & Budget Management

Manage relationships with third-party vendors and service providers, ensuring service quality and contractual compliance.
Develop and monitor operational budgets, ensuring cost efficiency while maintaining service standards.

Strategic Initiatives

Drive multiple site wide employee engagement and cross functional operational projects
Lead or support site wide compliance, communications, employee success, infrastructure projects in collaboration with respective teams
Manage program and project teams for optimal return on investment

Required skills and qualifications

7+ years of experience
Exceptional skills in leadership, time management and communication
Must be a Team Player
Strong organisational and project management skills.
Excellent communication and stakeholder management abilities.
Data-driven decision-making with proficiency in operational analytics tools.
Ability to manage multiple priorities under tight deadlines.

Preferred skills and qualifications

Bachelor’s degree (or equivalent)
MBA or equivalent
Fluency with Program Management tools (Trello, asana, JIRA etc)
Familiarity with with Google Workspaces
Past experience in Managing Operations for large scale organization